Manages a group of collection supervisors and develops collection strategies to minimize collection portfolio loss. Responsible for initial and ongoing training of all subordinate personnel. Requires a bachelor's degree with at least 10 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to top management.